Care and Support Services for young people at Birchwood Highland

Services offered by Birchwood Highland include direct support for young people from age sixteen years and over. This includes for young people who are moving on from school and children’s services and needing a suitable package of support to meet your needs as you move on into adult hood and adult services. This includes support with realising potential through taking up opportunities for education, training, volunteering, work, or other aspects of learning and development.

Community based Support Services are available from our bases in Inverness, Easter Ross, Lochaber and Caithness. Residential services are available from our 23 bedded Recovery Centre which serves the Highland area, and includes respite. All our services are inclusive of young people from age 16 and upwards, as well as being open to older adults. We aim to support people in experiencing good mental health and to enjoy a good quality of life. We are happy to speak with young people, their parents or carers, teachers or other professionals involved in their support at an early stage, so that informed choices can be made and planned so that your transition to adult services can be made as smoothly as possible.


How does Birchwood Highland work with young people?

We recognize that every young person Birchwood Highland works with has individual needs and aspirations. Some young people feel stressed and anxious. Others may feel isolated or worthless, and that no one understands them. Many young people feel that they have no one to talk to about how they are really feeling. Some young people wish support with accessing education, training, volunteering or employment opportunities. Some young people wish support with managing family and other social relationships, or with their housing or with managing money.

All Birchwood Highland’s services have core values of independence, inclusion, and recovery. By listening to and talking with a young person, we together develop a personal support plan, and agree goals to work towards. These goals are kept under review as the support progresses. Other people who support the young person can be included in this process when relevant, and with permission. We also work alongside other professionals and can link young people with relevant specialist services to enable you to access specialist assistance. We aim to provide support to young people as early as possible, in order that an early intervention provides the opportunity to optimise longer term mental health. 


What are the benefits of Birchwood Highland support?

Birchwood Highland aims to enable and empower the young people we support to identify their own priorities, make positive choices, and to take steps to put these into action, at their pace. We work towards a time when a young person can manage more independently, or engage directly with key agencies, having gained more skills and confidence. Everyone is different, but examples of outcomes could include: improved, mental and physical health; developing strategies to self manage their own mental health, increased confidence; more productive relationships with family, friends, key professionals and agencies, and their local community. Some young people are supported with identifying options for education, volunteering, training or employment and/or taking the next steps towards this. Some young people use their Birchwood Highland support to ensure they are living somewhere safe and suitable, and have the skills to maintain this. .Any support provided by Birchwood Highland is continually reviewed as needs and priorities change, and at least every six months. 


Further Information?

Further details about different aspects of Birchwood Highland services can be found at the following links:

Birchwood Highland Youth

What's Worrying You?

Housing Support

Self directed support

Care at Home

Birchwood Highland Recovery Centre


How are services funded?

There are different funding possibilities that suit different situations, and you may have an assessment of your needs carried out by a social worker or other relevant professional involved in your support. If a young person has their own tenancy then Housing Support may be applicable, otherwise packages of care and/or support may be available through Self Directed Support (SDS) payments, or could be purchased privately. Your GP or other Health Care Provider, or Social Worker can talk through what might be available to you and discuss details about having an assessment.

Services may also be provided on a self-funding basis, where someone agrees the support and this is paid for privately. Please feel free to contact us directly for more information.


Find out how we can help

To find out more about what care or support Birchwood Highland can offer in your personal situation please feel free to contact us either at Head Office or contact the relevant service directly:


Birchwood Highland Head Office

59 Tomnahurich Street




Tel: (01463) 236507


Community Support Services

Easter Ross Support Service

108b High Street


IV18 0DR

Tel: 01349 853 153

Team Manager: Lilian Junor



Lochaber Support Service

Flat 5 Meall na Mara

Alma Road

Fort William

PH33 6AG

Tel: 01397 700944

Fax: 01397 700944

Team Manager: Johnan Cameron



Caithness Support Service

Office Suite 6

10 Harbour Terrace



Tel: 01955 602 953

Team Manager: Julie Calder